Both the manufacturer and the installer share responsibility for ensuring compliance — but their duties cover different parts of the process. The manufacturer must make sure the product meets all relevant British Standards and safety requirements, while the installer must ensure it’s fitted correctly, safely, and in line with regulations.
Manufacturer Responsibilities –
🏭 Design and produce products that comply with British Standards and UKCA/CE marking
📋 Provide clear installation instructions, safety guidance, and maintenance requirements
⚙️ Ensure materials and finishes meet standards such as BS EN ISO 1461 and BS EN 13438
Installer Responsibilities –
🔧 Follow manufacturer instructions precisely during installation
📏 Ensure correct depth, spacing, and alignment for structural safety
🧰 Confirm the installation complies with planning, accessibility, and safety laws
💡 Provide maintenance advice and safety signage where required
Shared Responsibility –
✅ Both parties must maintain traceability and documentation
📞 The site owner should retain installation records for audits or inspections
🌍 Compliance must be upheld through design, fitting, and ongoing maintenance
