Last Updated: 21 July 2026
These Terms and Conditions govern the supply of goods and services by Network Cable & Pipe Supports Ltd trading as Aremco Barriers and the use of the Company's website. They apply to all quotations, orders and Contracts for the supply of goods and services whether placed through the Company's website, by telephone, by email or by any other means of communication.
These Terms and Conditions apply to both Business Customers and Consumers. Where a provision applies only to Business Customers or only to Consumers, this will be stated within the relevant clause.
Nothing contained within these Terms and Conditions shall exclude, restrict or affect any statutory rights afforded to Consumers under the applicable laws of England and Wales or any mandatory consumer protections available elsewhere within the United Kingdom.
Aremco Barriers is a trading name of Network Cable & Pipe Supports Ltd, a private limited company registered in England and Wales under company number 04709574.
Throughout these Terms and Conditions, references to "Aremco Barriers", "the Company", "we", "us" and "our" mean Network Cable & Pipe Supports Ltd trading as Aremco Barriers.
The Company's registered office and trading address is:
Network Cable & Pipe Supports Ltd
41–44 King Street
Old Hill
Cradley Heath
West Midlands
B64 6JH
Telephone: 01384 566222
Email: sales@aremcobarriers.co.uk
Network Cable & Pipe Supports Ltd trading as Aremco Barriers manufactures and supplies barriers, bollards, gates, access control products, perimeter protection products and associated products. Where agreed, the Company may also provide bespoke fabrication, product modifications, delivery arrangements and installation services.
These Terms and Conditions govern all quotations, orders, Contracts and agreements entered into between the Company and the Customer unless expressly agreed otherwise in writing by the Company.
By requesting a quotation, placing an order, making payment, accepting delivery of goods, instructing the Company to carry out services or otherwise entering into a Contract with the Company, the Customer agrees to be bound by these Terms and Conditions.
For the purposes of these Terms and Conditions, the following expressions shall have the meanings set out below unless the context otherwise requires.
"Business Customer" means any individual, partnership, company, public authority or other organisation purchasing goods or services wholly or mainly for purposes relating to their trade, business, craft or profession.
"Consumer" means an individual acting wholly or mainly for purposes outside their trade, business, craft or profession.
"Contract" means any agreement between the Company and the Customer for the supply of Goods and/or Services incorporating these Terms and Conditions.
"Customer", "you" and "your" mean the person, business or organisation placing an order with the Company.
"Goods" means all products supplied by the Company including barriers, bollards, gates, access control products, perimeter protection products, fabricated items, component parts and any other products supplied by the Company from time to time.
"Bespoke Goods" means any goods manufactured, fabricated, modified or supplied in accordance with dimensions, drawings, specifications, finishes, colours or other requirements requested by the Customer.
"Services" means all services supplied by the Company including installation services, bespoke fabrication, product modifications, consultations, site visits and any other services agreed between the parties.
"Quotation" means any written quotation, estimate or proposal issued by the Company.
"Website" means the Aremco Barriers website together with any associated webpages, product listings and online ordering facilities operated by or on behalf of the Company.
"Working Day" means any day other than a Saturday, Sunday or public holiday in England upon which banks are ordinarily open for business.
"In Writing" includes communication by letter and email unless expressly stated otherwise.
"Force Majeure Event" means any event or circumstance beyond the reasonable control of the Company including those referred to in Clause 16 of these Terms and Conditions.
References to words importing the singular shall include the plural and vice versa where the context permits. References to any gender shall include all genders and references to persons shall include individuals, partnerships, companies and other legal entities.
Any reference to legislation or statutory provisions shall include any amendment, modification, replacement or re-enactment thereof from time to time.
Headings are included for convenience only and shall not affect the interpretation of these Terms and Conditions.
Where the words "including", "includes", "in particular" or similar expressions are used within these Terms and Conditions, they shall be deemed to be illustrative only and shall not limit the meaning of the words preceding them.
These Terms and Conditions apply to all quotations, orders, Contracts and agreements entered into between the Company and the Customer for the supply of Goods and Services unless otherwise expressly agreed by the Company in Writing.
No terms or conditions submitted, proposed or stipulated by the Customer, whether contained within a purchase order, specification, correspondence or any other document, shall form part of the Contract unless expressly agreed in Writing by a director of the Company.
The Company expressly rejects any terms or conditions which are inconsistent with or seek to vary these Terms and Conditions.
Any descriptions, illustrations, photographs, drawings, dimensions, specifications or other information contained within the Company's Website, catalogues, brochures, advertisements or other marketing materials are provided for general guidance purposes only and shall not form part of the Contract unless expressly incorporated in Writing by the Company.
Nothing contained within these Terms and Conditions shall prevent the parties from entering into a separate written agreement which expressly varies or supplements any provision contained herein.
All Quotations issued by the Company are invitations to treat and do not constitute offers capable of acceptance. No Contract shall come into existence until the Company has accepted the Customer's order in accordance with these Terms and Conditions.
Unless otherwise stated in Writing, Quotations shall remain valid for a period of seven days from the date of issue. Following the expiry of this period, the Company reserves the right to amend, withdraw or refuse any Quotation without notice.
The prices stated within any Quotation are based upon the costs of labour, materials, manufacturing, transportation and other expenses prevailing at the time the Quotation is issued. Where there are significant increases in material costs, tariffs, duties, taxes or other costs beyond the reasonable control of the Company prior to acceptance of an order, the Company reserves the right to revise the quoted price accordingly. Any revised pricing shall be communicated to the Customer before an order is accepted.
Prices displayed upon the Website may relate either to products available for direct online purchase or to guide prices provided for information purposes only. Where a guide price is displayed, the final price shall be confirmed by the Company before an order is accepted.
Whilst the Company takes reasonable care to ensure that pricing information is accurate, genuine pricing errors may occasionally occur. Where an obvious pricing error is identified before an order has been accepted, the Company shall notify the Customer and provide the option of proceeding at the correct price or cancelling the order. Any payment received in respect of a cancelled order shall be refunded in accordance with the original method of payment wherever reasonably practicable.
Unless expressly stated otherwise, all prices are exclusive of Value Added Tax, delivery charges, installation costs and any other applicable charges which shall be charged at the prevailing rates applicable at the time of invoicing.
Any additional costs arising from alterations requested by the Customer after a Quotation has been issued, including changes in dimensions, finishes, specifications, delivery requirements or installation arrangements, may result in additional charges. The Company shall advise the Customer of any such additional costs before proceeding where reasonably practicable.
Where Goods are manufactured or modified to the Customer's particular requirements, the Company reserves the right to request full or partial payment in advance before manufacturing commences.
The Company reserves the right to withdraw, amend or refuse any Quotation at any time prior to accepting an order.
No discount, promotional offer or special pricing arrangement shall be deemed to apply to future Quotations or orders unless expressly confirmed by the Company in Writing.
All prices and Quotations are stated in Pounds Sterling (£) unless otherwise agreed in Writing.
An order placed by the Customer, whether through the Company's Website, by telephone, by email or by any other means of communication, constitutes an offer by the Customer to purchase Goods and/or Services in accordance with these Terms and Conditions.
The submission of an order by the Customer does not constitute acceptance by the Company. No Contract shall come into existence until the Company has confirmed acceptance of the order in Writing or, where earlier, has commenced the manufacture, despatch or supply of the Goods or Services ordered.
The Company reserves the right to refuse any order at its absolute discretion and shall not be required to provide a reason for such refusal.
It is the responsibility of the Customer to ensure that all information provided to the Company, including specifications, dimensions, quantities, finishes, delivery details and any other requirements relating to an order, is complete and accurate. The Company shall not be liable for any delays, additional costs or losses arising from inaccurate or incomplete information supplied by the Customer.
Where Goods are manufactured, fabricated or modified to the Customer's particular requirements, the Customer shall be responsible for ensuring that all specifications, drawings, dimensions and other information provided are accurate and suitable for their intended purpose. The Company shall be entitled to rely upon the information supplied by the Customer when manufacturing or supplying such Goods.
Any estimated lead times provided by the Company are given in good faith and are intended as estimates only. Whilst the Company shall use reasonable endeavours to meet any estimated timescales, time shall not be of the essence unless expressly agreed in Writing by a director of the Company.
If the Customer requests any amendment to an order after it has been accepted by the Company, the Company shall endeavour to accommodate such request where reasonably practicable. The Company reserves the right to refuse any amendment or to apply additional charges arising from any alterations requested by the Customer, including any costs incurred in relation to labour, materials, manufacturing processes or third-party services.
The Customer shall not be entitled to cancel an order which has been accepted by the Company without the Company's prior written agreement. Where the Company agrees to the cancellation of an order, the Customer may remain liable for all costs reasonably incurred by the Company up to the date of cancellation, including administrative costs, materials purchased, manufacturing costs, third-party charges and any applicable restocking charges.
The Company reserves the right to make such minor modifications to the specification, design or dimensions of any Goods as may reasonably be required to comply with applicable legal requirements, manufacturing processes or recognised industry standards, provided that such modifications do not materially affect the intended function of the Goods supplied.
Where the Company reasonably believes that an order cannot be fulfilled in accordance with the Customer's requirements or that the Goods or Services requested may be unsuitable for their intended application, the Company reserves the right to refuse the order or to recommend an alternative product or specification.
Acceptance of delivery shall not prevent the Customer from notifying the Company of any shortage, damage, defect or failure of the Goods to comply with the Contract in accordance with these Terms and Conditions or any rights available under applicable law.
The Company makes every reasonable effort to ensure that all descriptions, specifications, dimensions, weights, photographs and other information relating to its Goods are accurate at the time of publication. However, all such information is provided for general guidance purposes only and may be amended or updated from time to time without notice.
The Company's Website, catalogues, brochures, technical drawings and other marketing materials are intended to provide an accurate representation of the Goods supplied. Product images are provided for illustrative purposes only and, whilst every effort is made to display colours, finishes and dimensions accurately, slight variations may occur between the images shown and the Goods supplied.
Dimensions, weights and specifications stated by the Company are approximate unless expressly stated otherwise. Minor variations arising from manufacturing processes, material tolerances, galvanising, powder coating or other finishing processes shall not constitute a defect or give rise to any right to reject the Goods.
The appearance of galvanised products may vary as a result of the hot dip galvanising process. Variations in surface finish, colour, texture and brightness, together with drainage holes, vent holes and other characteristics ordinarily associated with the galvanising process, shall not constitute defects where the finish complies with the applicable specification and the Goods remain safe and suitable for their intended purpose.
Powder coated products may exhibit minor variations in colour, texture or appearance resulting from the manufacturing and coating processes. Colours selected by Customers are matched as closely as reasonably practicable to the specified finish. However, slight variations may occur between production batches and between products manufactured at different times. Such variations shall not constitute defects unless the Goods are materially unsuitable for their intended purpose.
Where Goods are manufactured or supplied in accordance with drawings, dimensions, specifications or other information provided by the Customer, the Company shall not be responsible for any inaccuracies contained within such information or for determining whether the specification is suitable for the Customer's intended application. Responsibility for ensuring that the Goods are suitable for their intended use shall remain with the Customer unless otherwise expressly agreed by the Company in Writing.
The Company reserves the right to make such minor alterations to the design, dimensions or specification of its Goods as may reasonably be required for manufacturing purposes, improvements in product performance, compliance with applicable legislation or recognised industry standards or where equivalent materials or components are required. Any such alterations shall not materially affect the intended function of the Goods supplied.
The Customer is responsible for ensuring that all dimensions, measurements and specifications provided to the Company are accurate before manufacturing commences. The Company strongly recommends that all site measurements are checked and verified prior to placing an order. The Company accepts no liability for additional costs arising from inaccurate measurements or specifications supplied by the Customer.
Where Goods are intended to be installed in conjunction with existing structures, surfaces or products supplied by third parties, the Customer is responsible for ensuring compatibility and suitability unless the Company has expressly undertaken a site survey or provided written confirmation to the contrary.
Any advice, guidance or recommendations provided by the Company regarding the suitability of particular products are offered in good faith based upon the information available at the time. It remains the responsibility of the Customer to satisfy themselves that the Goods ordered are appropriate for their intended application and comply with any site-specific requirements, planning restrictions, health and safety obligations or other applicable regulations.
The Company specialises in the manufacture and supply of Bespoke Goods designed or modified to meet the individual requirements of its Customers.
The Customer is responsible for ensuring that all drawings, dimensions, specifications, finishes, quantities and other information supplied to the Company are complete, accurate and suitable for their intended purpose prior to manufacturing commencing. The Company shall be entitled to rely upon the information provided by the Customer when manufacturing or supplying Bespoke Goods.
Where the Company prepares drawings, technical information or specifications based upon details provided by the Customer, it remains the Customer's responsibility to carefully review and approve such information before manufacturing commences. The Customer shall be responsible for notifying the Company of any errors, omissions or amendments required before providing approval.
Once manufacturing has commenced, the Company may be unable to accommodate amendments requested by the Customer. Where amendments can reasonably be accommodated, the Company reserves the right to apply additional charges in respect of labour, materials, manufacturing processes, administration and any costs incurred through third-party suppliers or service providers.
Estimated manufacturing lead times are provided in good faith and are intended for guidance purposes only. Whilst the Company shall use reasonable endeavours to meet any estimated lead times provided, manufacturing times may be affected by material availability, production requirements, third-party finishing processes, delivery arrangements or circumstances beyond the reasonable control of the Company. Time shall not be of the essence unless expressly agreed in Writing by a director of the Company.
Where Bespoke Goods are supplied for installation alongside existing structures or previously installed products, minor dimensional variations may be necessary to accommodate manufacturing tolerances or site-specific requirements. The Customer acknowledges that bespoke fabrication may require reasonable adjustments to ensure the Goods are suitable for their intended application.
The Company reserves the right to refuse to manufacture or supply any Bespoke Goods where it reasonably believes that the proposed design, dimensions, specification or intended use may be unsuitable, unsafe or impracticable to manufacture.
Any intellectual property rights arising from designs, drawings, technical specifications or manufacturing methods created by the Company shall remain vested in Network Cable & Pipe Supports Ltd trading as Aremco Barriers unless expressly agreed otherwise in Writing.
The cancellation, return and refund provisions applicable to Bespoke Goods are set out in Clause 11 of these Terms and Conditions.
Payment shall be made in Pounds Sterling (£) unless otherwise agreed by the Company in Writing. The Company reserves the right to determine the method and timing of payment required for any order.
Unless otherwise agreed in Writing, payment for Goods and Services shall be due in full prior to manufacture, despatch or collection. Where the Company has agreed to provide credit facilities or monthly trading terms to a Business Customer, payment shall be made strictly in accordance with the terms stated on the relevant Quotation, order acknowledgement or invoice.
The Company reserves the right to require full or partial payment in advance for any order, including orders for Bespoke Goods, irrespective of any previous trading history between the parties.
No Goods shall be despatched, collected or made available for installation until cleared funds have been received where payment in advance is required. The Company reserves the right to suspend manufacture, despatch or the provision of Services where payment has not been received when due.
All payments shall be made without any deduction, withholding, set-off or counterclaim unless required by law or expressly agreed by the Company in Writing.
Where payment is made by debit card, credit card or any other electronic payment method, the Company reserves the right to refuse or cancel any transaction where it reasonably suspects fraudulent activity, unauthorised use or any other irregularity affecting the payment process.
Any queries relating to an invoice should be raised with the Company as soon as reasonably practicable and, in any event, prior to the due date for payment. The existence of a query in relation to part of an invoice shall not entitle the Customer to withhold payment of any undisputed amount.
If payment is not received by the due date, the Company reserves the right to suspend or cancel any outstanding orders, withhold future despatches and withdraw any agreed credit facilities without prejudice to any other rights or remedies available to it.
Business Customers shall be liable to pay interest on any overdue sums in accordance with the Late Payment of Commercial Debts (Interest) Act 1998 together with any statutory compensation and such reasonable costs of recovery as may be be permitted by law. Interest shall accrue on a daily basis from the date payment became due until payment is received in full, whether before or after judgment.
Where the Company incurs additional costs arising from the Customer's failure to make payment when due, including administrative costs, debt recovery charges, legal costs or court fees, the Company reserves the right to recover such costs from the Customer to the fullest extent permitted by law.
The Company reserves the right to allocate any payment received from a Customer against such outstanding invoices or accounts as it considers appropriate unless expressly prohibited by law.
Any discount, promotional pricing or special commercial arrangement offered by the Company shall be conditional upon payment being made in accordance with the agreed terms. The Company reserves the right to withdraw or recover any such discount where payment is not made when due.
Acceptance of an order by the Company shall not oblige the Company to extend credit facilities to any Customer. Credit facilities may be withdrawn, amended or suspended at any time at the Company's discretion.
The Company shall use reasonable endeavours to deliver the Goods within any estimated timescales provided to the Customer. However, all delivery dates and lead times are estimates only and shall not be of the essence unless expressly agreed in Writing by a director of the Company.
Delivery may be made by the Company's own vehicles or by carefully selected third-party carriers. The Company reserves the right to determine the most appropriate method of delivery for each order unless otherwise agreed in Writing.
The Customer is responsible for ensuring that accurate delivery information is provided at the time an order is placed. The Company shall not be liable for any delays, additional costs or losses arising from inaccurate or incomplete delivery instructions supplied by the Customer.
The Customer is responsible for ensuring that suitable and safe access is available at the delivery location and that adequate arrangements have been made for the receipt and, where necessary, the unloading of the Goods. Certain Goods supplied by the Company may be large, heavy or delivered on pallets and may require appropriate lifting equipment or sufficient personnel to safely unload them. Where the Customer has any concerns regarding access or unloading arrangements, they should contact the Company prior to placing an order.
Where delivery cannot be completed due to circumstances attributable to the Customer, including the Customer's absence, restricted access, failure to provide suitable unloading facilities or the provision of incorrect delivery details, the Company reserves the right to charge the Customer for any additional costs reasonably incurred, including redelivery charges, storage costs and administration fees.
The Company reserves the right to make delivery in one or more consignments where reasonably necessary. Each consignment shall constitute a separate delivery and any delay or defect affecting one consignment shall not entitle the Customer to reject the remaining consignments or to treat the Contract as terminated.
For Consumers, risk in the Goods shall pass when the Goods come into the physical possession of the Consumer or a person identified by the Consumer to receive them except where the Consumer has independently commissioned a carrier who was not offered by the Company.
For Business Customers, risk in the Goods shall pass upon delivery to the delivery address provided by the Customer, upon collection by the Business Customer or its appointed carrier or, where delivery cannot be completed because of an act or omission of the Business Customer, when delivery is first attempted.
Where a failed delivery occurs because the Customer has provided incorrect information, failed to provide suitable access or failed to make adequate arrangements for receipt and unloading, the Customer may be responsible for the reasonable costs of storage, redelivery and any additional carriage charges incurred.
Ownership of the Goods shall not pass to the Customer until the Company has received payment in full in cleared funds in accordance with Clause 12 of these Terms and Conditions.
The Customer shall inspect the Goods as soon as reasonably practicable following delivery and shall notify the Company of any shortages, visible damage or discrepancies in accordance with Clause 10 of these Terms and Conditions.
The Company shall not be liable for any delay or failure in delivery arising from circumstances beyond its reasonable control including adverse weather conditions, traffic incidents, industrial disputes, shortages of materials, manufacturing delays, carrier delays or any other Force Majeure Event referred to elsewhere within these Terms and Conditions.
Where delivery charges are stated separately from the price of the Goods, such charges shall be payable by the Customer unless otherwise agreed in Writing. Additional delivery charges may apply in respect of remote or restricted delivery locations, specialist delivery requirements or any circumstances which result in increased transportation costs.
The Company reserves the right to amend delivery arrangements where this is reasonably necessary to ensure the safe and efficient transportation of the Goods. Any material changes affecting delivery costs or arrangements shall be communicated to the Customer as soon as reasonably practicable.
The Customer shall inspect the Goods as soon as reasonably practicable following delivery or collection to ensure that they correspond with the order placed and are free from any obvious damage, shortages or discrepancies.
Where Goods are delivered by a third-party carrier, the Customer should examine the packaging and, where reasonably practicable, inspect the Goods before signing any delivery documentation. If the packaging appears damaged or there is any visible indication that the Goods may have been affected during transit, the Customer should clearly record the nature of the damage when accepting delivery and notify the Company as soon as reasonably practicable.
Any request relating to visible transit damage, shortages or incorrect Goods should be reported within forty-eight hours of receipt wherever reasonably practicable. Concealed transit damage should be reported within fourteen days wherever reasonably practicable. These notification periods are intended to assist the Company in investigating the matter and making any claim against a carrier and do not remove or reduce any statutory rights available to Consumers in respect of faulty, misdescribed or otherwise non-conforming Goods.
The Customer shall take reasonable care of the Goods following delivery and shall retain all original packaging, photographs and any other evidence reasonably required by the Company to investigate any claim relating to damage, shortages or defects.
No Goods shall be returned to the Company without its prior written agreement. Where the Company agrees that Goods should be returned for inspection, repair, replacement or refund, the Customer shall comply with any reasonable instructions provided regarding their return, packaging or collection.
The Company reserves the right to inspect or arrange for the inspection of any Goods which are alleged to be damaged, defective or otherwise not in accordance with the Contract before agreeing to any repair, replacement, refund or other remedy.
The Company shall not be liable for any damage, deterioration or loss arising after delivery where the Goods have been improperly stored, installed, handled, modified or used other than in accordance with their intended purpose or any instructions provided by the Company.
Minor cosmetic imperfections, manufacturing tolerances or variations in appearance resulting from galvanising, powder coating or other recognised finishing processes which do not materially affect the performance or intended function of the Goods shall not constitute defects for the purposes of this clause.
Where the Company accepts that Goods have been supplied incorrectly, have been damaged in transit or are materially defective, the Company shall, at its option and in accordance with its statutory obligations, repair, replace or refund the affected Goods or provide such other remedy as may be appropriate in the circumstances.
Nothing contained within this clause shall affect any statutory rights afforded to Consumers in respect of Goods which are faulty, not as described or otherwise fail to comply with the Contract.
The rights and obligations of the Customer in relation to cancellations, returns and refunds shall depend upon the nature of the Goods supplied, the stage of manufacture or supply and whether the Customer is acting as a Business Customer or Consumer.
No Goods shall be returned to the Company without its prior written agreement. The Customer should contact the Company as soon as reasonably practicable to discuss the circumstances giving rise to any proposed return or cancellation before returning any Goods.
Subject to the provisions of this clause and any applicable legislation, the Company may, at its sole discretion, agree to accept the return of standard stock Goods within 14 days of delivery, provided the Goods are unused, undamaged, complete and in a fully resalable condition. The Customer shall be responsible for arranging and paying for the return of the Goods to the Company's premises unless otherwise agreed in Writing. The Company reserves the right to refuse the return of any Goods which have been used, installed, modified, damaged or are otherwise unsuitable for resale.
Where the Company agrees to accept the return of Goods from a Business Customer, the Company reserves the right to apply a 25% restocking charge, together with any collection, carriage, administration, inspection or other reasonable costs incurred in connection with the return. Any refund shall be calculated after deduction of these charges and shall only be processed once the returned Goods have been received and inspected.
Bespoke Goods manufactured or supplied to the Customer's particular requirements are non-returnable and non-refundable unless the Goods are materially defective or the Customer is otherwise entitled to a remedy under applicable law.
Where an order has been accepted by the Company and manufacturing has commenced, the Customer shall not be entitled to cancel the order without the Company's prior written agreement. If cancellation is agreed, the Customer may remain liable for all costs reasonably incurred by the Company up to the date of cancellation including labour costs, materials purchased, manufacturing costs, third-party charges, delivery costs and any applicable administrative or restocking charges.
Consumers purchasing standard Goods at a distance may have statutory cancellation rights under applicable consumer legislation. Unless an exemption applies, Consumers ordinarily have fourteen days from the day after receiving the Goods in which to notify the Company that they wish to cancel the Contract and a further fourteen days in which to return the Goods.
Where a Consumer exercises a statutory right to cancel, the Company shall reimburse all sums due in accordance with the applicable legislation including, where required, the cost of the standard method of delivery originally selected by the Consumer. The Company reserves the right to make such deductions from any refund as may be permitted by law where the value of the Goods has been diminished by handling beyond that reasonably necessary to establish their nature, characteristics and functioning.
Unless otherwise stated by the Company, the Consumer shall be responsible for the cost of returning cancelled Goods where this is permitted by applicable legislation.
The statutory right to cancel shall not apply where Goods have been manufactured or supplied to the Consumer's particular requirements or where any other exemption provided by law applies.
Refunds approved by the Company shall ordinarily be processed using the original method of payment wherever reasonably practicable. The Company reserves the right to withhold any refund until the returned Goods have been received and inspected or, where applicable, satisfactory evidence has been provided confirming that the Goods have been returned.
Where Goods are returned and subsequently found not to be faulty or defective following inspection by the Company, the Customer may be responsible for any reasonable costs incurred in relation to collection, carriage, inspection, testing, administration or redelivery of the Goods.
The Company shall not be responsible for any costs incurred by the Customer arising from the removal, reinstallation or replacement of Goods unless expressly agreed otherwise in Writing or where such liability cannot lawfully be excluded.
The provisions of this clause apply primarily to Business Customers unless expressly stated otherwise.
Notwithstanding delivery of the Goods and the passing of risk in accordance with these Terms and Conditions, legal and beneficial ownership of the Goods shall remain vested in Network Cable & Pipe Supports Ltd trading as Aremco Barriers until the Company has received payment in full in cleared funds for all sums due in respect of the Goods supplied and any other sums owing to the Company by the Business Customer on any account whatsoever.
Until ownership of the Goods has passed to the Business Customer, the Business Customer shall hold the Goods as bailee for the Company and shall keep the Goods properly stored, protected, insured and clearly identifiable as the property of the Company. The Business Customer shall not remove, obscure or alter any identifying marks, labels or packaging applied by the Company where such marks identify the Goods as belonging to the Company.
The Business Customer shall take all reasonable steps to ensure that the Goods remain free from any charge, lien or other encumbrance until title has passed and shall immediately notify the Company if the Goods become subject to any actual or threatened legal proceedings, insolvency proceedings or claims by third parties.
Until ownership of the Goods has passed to the Business Customer, the Company reserves the right, upon giving reasonable notice where reasonably practicable and subject always to applicable law, to enter any commercial premises at which the Goods are reasonably believed to be stored for the purposes of inspecting, recovering or repossessing the Goods where payment has not been made when due.
Where the Goods have been incorporated into, affixed to or otherwise become inseparable from land, buildings or other property prior to payment being made in full, the Company's rights under this clause shall be limited to those available to it under applicable law.
The Business Customer shall not be entitled to pledge, charge or otherwise use the Goods as security for any indebtedness owed to any third party before ownership has passed from the Company.
If a Business Customer fails to make payment when due, becomes insolvent, enters into administration, liquidation or any analogous insolvency process or if the Company reasonably believes that payment is unlikely to be made when due, the Company reserves the right, without prejudice to any other rights or remedies available to it, to suspend further deliveries, terminate the Contract or recover any Goods to which it retains title.
For Consumers, ownership of the Goods shall ordinarily pass upon payment being received in full in cleared funds unless otherwise required by applicable law.
The rights and remedies contained within this clause are cumulative and shall not affect any other rights or remedies available to the Company under these Terms and Conditions or at law.
The Company warrants that, upon delivery, the Goods supplied shall materially correspond with their description and shall be manufactured and supplied in accordance with applicable legal requirements and recognised industry standards where relevant.
Any additional commercial warranty expressly offered by the Company shall apply on the terms stated within the relevant warranty document, Quotation or product information. Unless expressly stated otherwise, such a commercial warranty shall apply only to the original purchaser and shall not be transferable without the Company's prior written agreement. A commercial warranty is provided in addition to, and does not replace, any statutory rights available to Consumers.
The Customer shall notify the Company in Writing as soon as reasonably practicable upon becoming aware of any alleged defect or fault in the Goods and shall provide such information, photographs or other evidence as the Company may reasonably require in order to investigate the matter.
The Company reserves the right to inspect or arrange for the inspection of any Goods which are alleged to be defective before determining the appropriate remedy. Where reasonably required, the Customer shall provide the Company with access to the Goods or shall return them for inspection in accordance with the Company's reasonable instructions.
The Company's liability under any commercial warranty shall be limited, at its option and subject to applicable law, to repairing the Goods, replacing the Goods, refunding the purchase price paid for the affected Goods or providing such other remedy as may be appropriate in the circumstances.
The Company shall not be liable for any fault, defect, damage or deterioration arising wholly or partly as a result of fair wear and tear, misuse, negligence, vandalism, accidental damage, improper installation, improper storage, inadequate maintenance, unauthorised modification or repair, use otherwise than for the Goods' intended purpose or any failure to follow instructions or recommendations provided by the Company.
The Company shall not be liable for any damage arising from ground movement, subsidence, adverse weather conditions, third-party interference, vehicular impact or any other external factor beyond the reasonable control of the Company unless such liability cannot lawfully be excluded.
Where Goods are installed by parties other than the Company or its authorised installers, the Company accepts no responsibility for defects, damage or failures arising from incorrect or unsuitable installation methods.
The Customer is responsible for ensuring that the Goods supplied are suitable for their intended application and for complying with all applicable planning, health and safety, building control or other legal requirements relating to their installation or use unless the Company has expressly agreed otherwise in Writing.
Nothing contained within these Terms and Conditions shall render the Company liable for any loss arising solely from specifications, dimensions, drawings or other information supplied by the Customer which are subsequently found to be inaccurate, incomplete or unsuitable for their intended purpose.
Nothing contained within this clause or elsewhere within these Terms and Conditions shall exclude or limit the Company's liability for death or personal injury caused by its negligence, fraud or fraudulent misrepresentation or any other liability which cannot lawfully be excluded or restricted.
Where agreed in Writing, the Company may arrange for or provide installation services in connection with the Goods supplied.
The relevant Quotation or order acknowledgement shall state whether installation services are being supplied by the Company as part of the Contract or are being supplied under a separate arrangement with an independent installation contractor.
Any estimated installation dates provided by the Company are given in good faith and are intended for guidance purposes only. Whilst the Company shall use reasonable endeavours to meet any estimated installation dates provided, delays may occur due to adverse weather conditions, site restrictions, material availability, health and safety requirements or other circumstances beyond the reasonable control of the Company. Time shall not be of the essence unless expressly agreed in Writing by a director of the Company.
The Customer is responsible for ensuring that safe and unrestricted access to the installation site is available at the agreed time and that the site is suitable for the installation of the Goods ordered. The Customer shall provide all relevant information relating to underground services, ground conditions, access restrictions or any other matter which may reasonably affect the installation process.
Unless expressly agreed otherwise in Writing, the Company shall not be responsible for carrying out or arranging any ground investigations, utility surveys, planning applications, building control approvals or other permissions which may be required in connection with the proposed installation. Responsibility for obtaining any such approvals or permissions shall remain with the Customer.
Where installation is to take place on land or property not owned by the Customer, it shall be the Customer's responsibility to ensure that all necessary permissions and consents have been obtained prior to the commencement of any works.
The Customer shall ensure that the installation area is clear, accessible and suitable for the works to be undertaken. Where installation cannot proceed as a result of circumstances attributable to the Customer, including restricted access, unsuitable ground conditions, undisclosed underground services or the failure to obtain any necessary permissions or approvals, the Company reserves the right to charge the Customer for any additional costs reasonably incurred including aborted visits, labour costs, transportation costs and any costs charged by third-party contractors.
The Company reserves the right to suspend or postpone installation works where it reasonably believes that it would be unsafe or impracticable to proceed. This includes circumstances where adverse weather conditions, ground conditions or site-specific risks may compromise the safety of personnel or the satisfactory completion of the installation.
Minor alterations to the positioning or installation of the Goods may be required in order to accommodate site conditions or to ensure compliance with applicable health and safety requirements or recognised industry practices. Where reasonably practicable, the Company shall consult with the Customer before any material changes are made.
Upon completion of the installation works, the Customer or their authorised representative shall be afforded a reasonable opportunity to inspect the completed installation. Any concerns regarding the installation should be notified to the Company as soon as reasonably practicable.
The Company shall not be liable for any delay, additional costs or defects arising from inaccurate or incomplete information supplied by the Customer or from circumstances beyond the reasonable control of the Company affecting the installation process.
Nothing contained within these Terms and Conditions shall exclude or limit any liability which cannot lawfully be excluded or limited including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation.
Subject to the preceding paragraph and to the extent permitted by law, the following limitations apply to Business Customers only.
The Company's total liability arising under or in connection with any Contract, whether arising in contract, tort, including negligence, breach of statutory duty or otherwise, shall be limited to the total amount paid by the Business Customer for the Goods and/or Services giving rise to the claim.
The Company shall not be liable for any indirect, consequential or special loss or damage suffered by a Business Customer including loss of profit, loss of revenue, loss of business, loss of contracts, loss of anticipated savings, loss of goodwill or any other economic loss arising from or in connection with the supply of Goods or Services by the Company.
The Company shall not be liable for any delay or failure to perform its obligations where such delay or failure arises wholly or partly from circumstances beyond its reasonable control or from the acts or omissions of the Customer or any third party.
The Company shall not be liable for any loss, damage or expense arising from the improper use, misuse, modification, maintenance, storage or installation of the Goods supplied by the Company or arising from the Customer's failure to comply with any instructions, recommendations or specifications provided by the Company.
Where Goods are installed by parties other than the Company or its authorised installers, the Company accepts no liability for any loss or damage arising from incorrect installation methods, unsuitable ground conditions or the failure to comply with any applicable legal, technical or safety requirements.
The Company shall not be liable for any loss arising from inaccuracies, omissions or errors contained within drawings, specifications, dimensions or other information supplied by or on behalf of the Customer.
The Company shall not be liable for any damage to underground services, structures or other property where the existence or location of such services or structures has not been accurately disclosed to the Company prior to the commencement of any works.
The Customer acknowledges that the Goods supplied by the Company are intended to be used only for their proper and intended purpose and that no barrier, bollard, gate or other security or access control product can guarantee the prevention of accidents, criminal activity, unauthorised access or damage in all circumstances. The Company shall not be liable where the Goods supplied have performed in accordance with their intended specification but have been unable to prevent or minimise loss or damage resulting from circumstances beyond their intended design capabilities.
Any advice, recommendations or technical guidance provided by the Company are offered in good faith and upon the basis of the information made available at the relevant time. The Customer remains responsible for satisfying themselves that the Goods and Services supplied are suitable for their intended application and any site-specific requirements unless the Company has expressly agreed otherwise in Writing.
Nothing contained within this clause shall affect any statutory rights afforded to Consumers under applicable law.
The Company shall not be liable for any delay or failure to perform any of its obligations under these Terms and Conditions or any Contract where such delay or failure arises from a Force Majeure Event or any other circumstance beyond its reasonable control.
Such events may include acts of God, adverse weather conditions, flooding, fire, explosions, industrial disputes, strikes, labour shortages, shortages of materials, interruptions to manufacturing processes, delays caused by suppliers or third-party contractors, transportation or carrier delays, road closures, accidents, power failures, failures of telecommunications or information technology systems, epidemics, pandemics, acts of terrorism, war, civil unrest, governmental action, changes in legislation, the imposition of tariffs, duties or trade restrictions or any other circumstance beyond the reasonable control of the Company.
Where a Force Majeure Event occurs, the Company shall be entitled to suspend the performance of its obligations for the duration of the event and for such additional period as may reasonably be required to resume normal operations.
The Company shall use reasonable endeavours to minimise the effects of any Force Majeure Event and to resume performance of its obligations as soon as reasonably practicable once the circumstances giving rise to the delay or failure have ceased.
Where a Force Majeure Event continues for such a period that it becomes impossible or commercially impracticable for the Company to perform its obligations under the Contract, the Company reserves the right to cancel or terminate the affected Contract, in whole or in part, by giving written notice to the Customer. In such circumstances, the Customer shall be entitled to a refund of any sums paid in respect of Goods or Services which have not been supplied, subject always to any reasonable deductions permitted by law in respect of work already undertaken or costs properly incurred.
All intellectual property rights including copyright, design rights, database rights, trade marks, technical drawings, specifications, product descriptions, photographs, graphics and other materials created, owned or used by the Company shall remain the property of Network Cable & Pipe Supports Ltd trading as Aremco Barriers or its licensors unless expressly agreed otherwise in Writing.
Nothing contained within these Terms and Conditions shall operate to transfer any intellectual property rights belonging to the Company to the Customer unless expressly agreed in Writing by a director of the Company.
Any drawings, technical specifications, calculations, Quotations, designs, product information or other documentation supplied by the Company are provided solely for the purposes for which they were produced and shall not be copied, reproduced, disclosed to any third party, altered or used for any other purpose without the Company's prior written consent.
Where the Company produces bespoke designs, drawings or specifications at the request of a Customer, all intellectual property rights arising in such works shall remain vested in the Company unless expressly assigned to the Customer in Writing. Payment by the Customer for Goods or Services shall not, of itself, operate to transfer ownership of any intellectual property rights.
The Customer shall not use the Company's name, logos, product images, Website content or other intellectual property in any manner which may reasonably suggest an endorsement, partnership or other commercial relationship beyond that which exists between the parties without the Company's prior written consent.
The Company reserves the right to use general descriptions of Goods manufactured or supplied by it for marketing and promotional purposes. The Company may also use photographs of Goods and completed installations where the Customer has provided consent or where no confidential, commercially sensitive or identifying information relating to the Customer is disclosed.
Where a Business Customer supplies drawings, specifications, designs or other materials to the Company for the manufacture or supply of Goods, the Business Customer warrants that it is entitled to provide such materials and that their use by the Company will not infringe the intellectual property rights of any third party. The Business Customer shall indemnify the Company against all reasonable losses, liabilities, damages, costs and expenses finally awarded or agreed in settlement arising from any actual infringement of third-party intellectual property rights resulting from the Company's use of such materials.
Nothing contained within this clause shall prejudice any rights or remedies available to the Company in respect of any infringement or unauthorised use of its intellectual property rights.
The Company's Website is provided for general information purposes and to enable Customers to obtain information relating to the Goods and Services supplied by Network Cable & Pipe Supports Ltd trading as Aremco Barriers.
Whilst the Company uses reasonable endeavours to ensure that the information contained upon its Website is accurate and up to date, no representation or warranty is given that the Website or its contents are complete, accurate or free from errors at all times.
The Company reserves the right to amend, update, suspend or withdraw any part of its Website including product information, specifications, pricing, photographs, technical data and other content at any time and without prior notice.
Access to the Website is provided on an "as available" basis. The Company does not warrant that the Website will always be available, uninterrupted, secure or free from defects, viruses or other harmful components. Customers are responsible for ensuring that appropriate measures are taken to protect their own devices, systems and data when accessing the Website.
All product descriptions, dimensions, photographs, illustrations, specifications and other technical information published on the Website are provided for general guidance purposes only and shall not form part of any Contract unless expressly incorporated in Writing by the Company.
The submission of an enquiry or order through the Website does not constitute acceptance by the Company. No Contract shall come into existence until the Company has accepted the Customer's order in accordance with these Terms and Conditions.
The Company shall not be liable for any temporary interruption, suspension or unavailability of the Website arising from maintenance activities, technical issues, failures of third-party systems or any circumstances beyond its reasonable control.
The Customer shall not knowingly misuse the Company's Website or attempt to gain unauthorised access to any part of the Website, its servers or any connected systems. The Customer shall not knowingly introduce viruses, malicious code or any other material intended to interfere with the proper operation or security of the Website.
The Company may provide links to third-party websites or resources for the convenience of Customers. Such links are provided for information purposes only and do not constitute any endorsement or approval by the Company of the products, services or content provided by such third parties. The Company accepts no responsibility or liability for the availability, content or practices of any third-party websites.
The Company is committed to protecting and respecting the privacy of its Customers and to processing personal data fairly, lawfully and transparently in accordance with all applicable data protection legislation in force from time to time within the United Kingdom.
Any personal information provided to the Company shall be collected, used, stored and processed only to the extent reasonably necessary for the purposes of supplying Goods and Services, responding to enquiries, administering customer accounts, processing payments, arranging deliveries, complying with legal obligations and for such other lawful purposes as are set out within the Company's Privacy Policy.
The Company may share personal information with carefully selected third-party service providers where reasonably necessary for the performance of a Contract or for the legitimate operation of its business. Such third parties may include payment service providers, delivery companies, installation contractors, professional advisers and providers of information technology or other business support services.
The Company shall retain personal information only for as long as is reasonably necessary to fulfil the purposes for which it was collected or to comply with any applicable legal, regulatory or accounting obligations.
Customers have certain rights in relation to their personal information under applicable data protection legislation. Requests concerning the exercise of such rights should be directed to the Company using the contact details provided within these Terms and Conditions or within the Company's Privacy Policy.
The Website uses cookies and similar technologies in accordance with the Company's Cookie Policy. Strictly necessary cookies may be be used without consent where permitted by law. Non-essential cookies shall be used only where the Website user has provided any consent required by applicable law through the available cookie consent controls. Users may review or amend their cookie preferences through the controls made available on the Website.
Further information regarding the manner in which the Company collects, uses and protects personal information is available within the Company's Privacy Policy, which should be read in conjunction with these Terms and Conditions.
No failure or delay by the Company in exercising any right, remedy, power or privilege arising under these Terms and Conditions or otherwise at law shall operate as a waiver of that or any other right, remedy, power or privilege.
Any waiver by the Company of any breach of these Terms and Conditions shall be effective only if expressly confirmed in Writing by a director of the Company and shall apply solely to the specific circumstances to which it relates.
No waiver of any right or remedy by the Company shall constitute a continuing waiver or be deemed to apply to any subsequent breach or default by the Customer whether of the same or a different nature.
The exercise by the Company of any discretion or the granting of any concession, indulgence or extension of time to the Customer shall not prejudice or affect the Company's rights or remedies arising under these Terms and Conditions or at law.
If any provision or part of any provision contained within these Terms and Conditions is found by any court or other competent authority to be invalid, unlawful or unenforceable, such provision shall, to the extent required, be deemed severed from these Terms and Conditions and shall not affect the validity, legality or enforceability of the remaining provisions.
Where any invalid, unlawful or unenforceable provision is capable of being modified so as to become valid, lawful and enforceable whilst preserving its original intention as closely as possible, it shall be deemed to apply with such modification as may be necessary.
The invalidity, illegality or unenforceability of any provision shall not affect the continued operation or enforceability of any other provision contained within these Terms and Conditions, all of which shall remain in full force and effect.
These Terms and Conditions, together with any Quotation, order acknowledgement, written specification, invoice or other document expressly incorporated by reference by the Company, shall constitute the entire agreement between the Company and the Customer in relation to the supply of the relevant Goods and/or Services and shall supersede all prior discussions, negotiations, correspondence, representations, understandings or agreements relating thereto.
A Business Customer acknowledges that, in entering into a Contract with the Company, it has not relied upon any statement, representation, assurance or warranty which is not expressly set out within the Contract save that nothing contained within this clause shall exclude or limit liability for fraud or fraudulent misrepresentation.
No employee, agent or representative of the Company shall have authority to make any representation or statement which is inconsistent with these Terms and Conditions unless expressly confirmed in Writing by a director of the Company.
Nothing contained within this clause shall prevent either party from relying upon any written agreement subsequently entered into between the parties which expressly varies or supplements these Terms and Conditions in accordance with Clause 23.
The Company reserves the right to amend, update or replace these Terms and Conditions from time to time where it reasonably considers it necessary to do so including for the purposes of complying with changes in applicable legislation, regulatory requirements, business practices or the Goods and Services supplied by the Company.
Any revised Terms and Conditions shall apply only to Quotations, orders and Contracts accepted by the Company after the date upon which the revised Terms and Conditions are published unless otherwise expressly agreed in Writing between the parties.
No variation to any Contract or to these Terms and Conditions shall be binding upon the Company unless expressly agreed in Writing by a director of the Company or otherwise confirmed in Writing by a person authorised to do so on behalf of the Company.
Any request by the Customer to vary the specification of Goods or Services after an order has been accepted shall be subject to the Company's prior written agreement and may give rise to additional charges, revised lead times or such other amendments as may reasonably be required.
The failure by the Company to enforce any provision of these Terms and Conditions on any occasion shall not constitute acceptance of any variation or amendment proposed by the Customer nor prejudice the Company's right to enforce such provision at any time thereafter.
These Terms and Conditions and any Contract entered into between the Company and a Business Customer shall be governed by and construed in accordance with the laws of England and Wales. A Business Customer agrees that the courts of England and Wales shall have exclusive jurisdiction over any dispute arising from or in connection with the Contract.
Where the Customer is a Consumer, these Terms and Conditions shall be governed by the laws of England and Wales except that the Consumer shall retain the benefit of any mandatory protections provided by the law of the country of the United Kingdom in which they ordinarily reside. A Consumer living in England or Wales may bring proceedings in the courts of England and Wales, a Consumer living in Scotland may bring proceedings in the Scottish courts and a Consumer living in Northern Ireland may bring proceedings in the courts of Northern Ireland.
The parties shall use reasonable endeavours to resolve any dispute amicably and in good faith before commencing formal legal proceedings wherever it is reasonably practicable to do so.
Nothing contained within this clause shall prevent the Company from taking such action as may reasonably be necessary to recover unpaid sums due to it or otherwise protect its legal rights and interests in any court or tribunal of competent jurisdiction where permitted by law.
