Last Updated: 20 July 2026
At Aremco Barriers, we understand that protecting your personal information is important. Whether you are requesting a quotation, placing an order or simply browsing our website, we are committed to ensuring that your personal data is handled securely, responsibly and transparently.
This Privacy Policy explains what information we collect, why we collect it, how we use it and the choices available to you regarding your personal information.
Aremco Barriers is a trading name of Network Cable & Pipe Supports Limited and is committed to complying with the requirements of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
We are committed to collecting only the information that we genuinely need to provide our products and services. We will always endeavour to keep your personal information secure, never sell your personal data to third parties and be transparent about how your information is used. Your trust is important to us and protecting your privacy forms part of the service we provide to every customer.
Network Cable & Pipe Supports Limited T/A Aremco Barriers is the Data Controller responsible for the personal information collected through this website.
Our registered office is:
41-44 King Street
Old Hill
Cradley Heath
West Midlands
B64 6JH
Company Registration Number: 04709574
Telephone: 01384 566222
Email: sales@aremcobarriers.co.uk
Depending upon how you interact with us, we may collect your name, company name, telephone number, email address, billing and delivery addresses together with payment and transaction information where applicable. We may also retain details provided when requesting quotations, placing orders or making general product or installation enquiries.
When visiting our website, we may automatically collect certain technical information including your IP address, browser type and version, device information, pages visited and website usage statistics through cookies and analytics technologies.
We may also retain records of communications including emails, website enquiries, contact form submissions and telephone conversations relating to quotations, orders and customer support where appropriate.
Your information is used to provide quotations, process and fulfil orders, arrange deliveries and installations and provide customer support. It also allows us to improve our products, services and website whilst helping us prevent fraudulent or suspicious activity and comply with our legal and regulatory obligations.
Where you have provided consent, we may also use your information to send marketing communications relating to our products and services.
Under UK GDPR, we process personal information using one or more lawful bases depending upon the circumstances. This may include processing that is necessary to fulfil a contract with you, processing that is required to comply with legal obligations or processing that is necessary for our legitimate business interests. Where required, we will obtain your consent before processing information for marketing or other activities where consent is the appropriate lawful basis.
We will only share personal information where it is necessary and appropriate to do so. This may include sharing information with delivery and courier companies, payment service providers, professional advisers, website hosting providers and trusted installation partners where installation services have been requested. We may also disclose information where we are legally required to do so by government or regulatory authorities.
We do not sell, rent or trade your personal information.
Some of the trusted service providers we use may store or process information outside of the United Kingdom. Where this occurs, we will ensure that appropriate safeguards are implemented to protect your information in accordance with UK GDPR requirements.
We will only retain personal information for as long as it is necessary for the purposes for which it was collected or where we are required to do so by law. Quotation and enquiry information may be retained for up to twenty-four months, whilst accounting records and invoices will ordinarily be retained for a minimum of six years. Marketing information will be retained until consent is withdrawn or an unsubscribe request has been received.
Where information is no longer required, it will be securely deleted or anonymised where appropriate.
We will only send marketing communications where we have obtained your consent or where we are otherwise permitted to do so under applicable legislation. You may unsubscribe from marketing communications at any time by contacting us or by using the unsubscribe options provided within our emails.
Our website uses cookies and analytics technologies to improve website functionality, security and performance. These technologies help us understand how visitors use our website, improve website performance and navigation, provide shopping basket and checkout functionality and enhance the overall customer experience.
For further information regarding the cookies used on our website, please refer to our Cookie Policy.
We take the security of your personal information seriously and implement appropriate technical and organisational measures designed to protect it from unauthorised access, accidental loss, improper disclosure and unlawful processing.
Whilst no internet-based service can ever be guaranteed to be completely secure, we continually take reasonable steps to protect the information entrusted to us.
Under UK GDPR, you have a number of important rights relating to your personal information. These include the right to access the information we hold about you, request that inaccurate information is corrected, request the deletion of personal information where appropriate and object to or restrict certain types of processing. You may also request a portable copy of your information and withdraw consent at any time where consent forms the lawful basis for processing.
To exercise any of your rights, please contact us using the details provided within this Privacy Policy.
If you are unhappy with how we have handled your personal information, we would welcome the opportunity to resolve your concerns in the first instance.
You also have the right to make a complaint to the Information Commissioner's Office (ICO).
Telephone: 0303 123 1113
Website: www.ico.org.uk
Our products and services are intended for businesses and adults. We do not knowingly collect personal information from children under the age of sixteen. If we become aware that personal information relating to a child has been provided to us without the appropriate consent, we will take reasonable steps to remove that information.
We may update this Privacy Policy from time to time to reflect changes in legislation, our business operations or improvements to our services. The latest version will always be published on this page together with the revised date shown at the top of the policy.
No. We do not sell, rent or trade your personal information with any third party.
We may need to contact you regarding quotations, deliveries, installations or any questions relating to your order to ensure that we provide the highest possible level of customer service.
Quotation and enquiry information is typically retained for up to twenty-four months unless we are required to keep it for longer for legal or regulatory reasons.
We take appropriate steps to help protect personal information provided through our website and work with trusted third-party providers to help ensure secure transactions whenever you place an order online.
Yes. You may request details of the personal information we hold about you at any time by contacting us using the details provided below.
If you have any questions regarding this Privacy Policy or would like to exercise any of your data protection rights, please contact us.
Aremco Barriers
Network Cable & Pipe Supports Limited
41-44 King Street
Old Hill
Cradley Heath
West Midlands
B64 6JH
Telephone: 01384 566222
Email: sales@aremcobarriers.co.uk
Protecting your privacy is important to us and we are committed to handling your personal information fairly, lawfully and transparently whenever you interact with our business.
