Last updated: 20 July 2026
These Terms and Conditions explain the basis on which Aremco Barriers supplies goods and services, including goods ordered through our website, by telephone, by email, or following a written quotation.
Aremco Barriers is a trading name of Network Cable & Pipe Supports Limited, a private limited company registered in England and Wales under company number 04709574.
Registered office and trading address:
Network Cable & Pipe Supports Limited
41–44 King Street
Cradley Heath
West Midlands
B64 6JH
Telephone: 01384 566222
Email: sales@aremcobarriers.co.uk
References in these Terms and Conditions to “Aremco Barriers”, “we”, “us” or “our” mean Network Cable & Pipe Supports Limited trading as Aremco Barriers.
These Terms and Conditions apply to both business customers and consumers. Certain provisions apply only to consumers or only to business customers. Where this is the case, the relevant provision will say so.
Nothing in these Terms and Conditions affects the statutory rights of a consumer.
1. Product Description & Pricing
1.1
We take every care in the preparation of the content of this website, in particular to ensure that prices quoted are correct at time of publishing and all products have been fairly described. However, please notet he following:
1.1.1
Colour and appearance on the website will vary according to the resolution and the screen type of your computer. Therefore, we cannot guarantee that the appearance or colours of the products shown on the site exactly reproduce the appearance or colours of the products themselves.
1.1.2
The weights, dimensions and capacities given are approximateonly; please note photographs may be representative of the available product options.
2. Payment
2.1
We will charge your credit card account immediately upon receipt of your order. Online orders must be paid for by credit/debit card or by PayPal.
2.2
By providing us with credit or debit card details to pay for an order, you are confirming that the card you are using is yours. All credit/debit cardholders are subject to validation checks and authorisation by the card issuer.
2.3
Credit accounts can only be opened at our discretion and are subject to satisfactory references. We reserve the right to limit the amount of credit allowed for a Credit account; and to suspend credit facilities without explanation. The agreement states that we may obtain, retain, and provide to third parties, references as regards your financial standing. Any change in the constitution of your organisation must be notified to our Accounts Department in writing prior to it occurring, in order that credit facilities to there constituted organisation may be put in place, subject always to our discretion and confirmation in writing. Until new credit facilities are agreed, the existing entity and any new entity shall be jointly and severally liable for any debt due to us.
We will supply you with a Credit account Code that will be unique to your Credit account. It may be changed at your request and a new version emailed to the email address associated with the Credit account. You may share the code with others within your business who need to make a purchase with Aremco Barriers, at your discretion. Responsibility for use and distribution of this code rests with you; Aremco Barriers cannot be held responsible for misuse or unauthorised orders using the code.
3. Accepting Your Order
3.1
We carry out checks and authorisation procedures on cards before your offer to buy from us is accepted. We reserve the right to reject any order placed with us, depending on the results of the checks and procedures that we carry out.
3.2
After placing an order, you will receive an invoice and an email from us acknowledging that we have received your order. This will only be sent to the email address you have supplied to us. Goods will be despatched separately to invoice. Please keep all paperwork that we send you in case of query. We keep electronic copies of all orders made.
3.3
The Contract will relate only to those Products the despatch of which we have confirmed in the order acknowledgement and invoice.
3.4
If we reject your order but have taken the payment from you, we will refund the payment taken within 3 working days of our notice of rejection.
4. Consumer Rights
4.1
If you are contracting as a consumer, you may cancel aContract at any time within seven working days, beginning on the day after youreceived the Products .In this case, you will receive a full refund of theprice paid for the Product(s) in accordance with our refunds policy.
4.2
To cancel a Contract, you must inform us in writing. Youmust also return the Product(s) to us immediately, in the same condition inwhich you received them, and at your own cost and risk. You have a legalobligation to take reasonable care of the Products while they are in yourpossession. If you fail to comply with this obligation, we may have a right ofaction against you for compensation.
5. Availability & Delivery
Your order will be fulfilled by the delivery date set out inthe invoice/confirmation email or, if no delivery date is specified, thenwithin 3 working weeks from the date of the invoice/confirmation email forGates and Height Restriction Barriers, the majority of other products areusually despatched within 2/3 working days. However, lead time will bespecified within the order acknowledgement that will be sent to the emailaddress provided.
6. Risk & Title
6.1
The Products will be at your risk from the time of delivery.
6.2
Ownership of the Products will only pass to you when wereceive full payment of all sums due in respect of the Products, includingdelivery charges where applicable.
7. Price & Payment
7.1
The price of any Product will be as quoted on our site,except in cases of obvious error.
7.2
Shipping Policy Update: Important Information
At Aremco Barriers, we strive to offer the best service toour customers. However, we regret to inform you that we are no longer able toprovide shipping services to Ireland and Northern Ireland. We apologise for anyinconvenience this may cause and appreciate your understanding.
Carriage Charges: Essential Information for CertainRegions
When placing an order, it's important to note that carriagecharges are not included in the listed price for deliveries to certainareas. To ensure transparency and avoid any surprises, we kindly ask that youcontact us directly to obtain specific carriage charges before finalising yourorder. The regions that require additional carriage charges include:
For these regions, we aim to provide the most accurate andaffordable shipping options available. Please reach out to our customer serviceteam, who will assist you in determining the exact charges based on yourlocation.
7.3
Prices are liable to change at any time, but changes willnot affect orders in respect of which we have already sent you an invoice/emailconfirmation. If the rate of VAT changes between the date of the order and thedate of delivery, we will adjust the VAT you pay unless you have already paidfor the products in full before the change in VAT takes effect.
7.4
Our site contains a large number of Products and it isalways possible that, despite our best efforts, some of the Products listed onour site may be incorrectly priced. We will normally verify prices as part ofour checks and authorisation procedures so that, where a Product’s correctprice is less or more than our stated price, we will normally, at ourdiscretion, either contact you for instructions before despatching the Product,or reject your order and notify you of such rejection.
8. Our Refunds Policy
8.1
When you return a Product to us:-
(a) because you have cancelled the Contract between uswithin the seven-day cooling-off period (see clause 4.1 above), we will processthe refund due to you as soon as possible and, in any case, within 30 days ofthe day you have given notice of your cancellation. In this case, we willrefund the price of the Product in full, including the cost of sending the itemto you. However, you will be responsible for the cost of returning the item tous.
(b) for any other reason (for instance, because you havenotified us in accordance with paragraph 19 that you do not agree to any changein these terms and conditions or in any of our policies, or because you claimthat the Product is defective), we will examine the returned Product, and willnotify you of your refund via email within a reasonable period of time. We willusually process the refund due to you as soon as possible and, in any case,within 30 days of the day we confirmed to you via email that you were entitledto a refund for the defective Product. Products returned by you because of adefect will be refunded in full, including a refund of the delivery charges forsending the item to you and the cost incurred by you in returning the item tous.
8.2
We will usually refund any money received from you using thesame method originally used by you to pay for your purchase.
8.3
Refunds will not include any delivery charges incurred whenyour order was first sent to you. If we arrange collection, then the cost ofcollection will be treated as your costs of return and will be deducted fromthe price you first paid when calculating the refund you are due. We alsoreserve the right to charge a re-stocking fee of 25% of the contract valueafter original carriage has been deducted and where necessary any returncarriage that we have incurred.
9. Guarantee
Guarantees apply in addition to our cancellation and returnspolicy. This does not apply to goods taken abroad, although we will do our bestto help.
10. Copyright, Trademarks & Right to Use
10.1
All rights, including copyright and database right, in thiswebsite and its content, are owned or licensed to Network Cable & PipeSupports Limited. Any use of this website, its contents, or underlying sourcecode and software – including copying or storing it or them in whole or part –other than for your own personal, non-commercial use is prohibited without thepermission of Network Cable & Pipe Supports Limited. You may not modify,distribute or re-post anything on this website for any purpose.
10.2
We reserve the right to use for our own purposes anymaterial submitted to the website, including text and images, either on thewebsite or in any other form, including for publicity purposes. We reserve theright to monitor submissions to the site and to edit or reject any submissions.
11. Our Liability
11.1
We warrant to you that any Product purchased from us throughour site is of satisfactory quality and reasonably fit for all the purposes forwhich products of the kind are commonly supplied.
11.2
Our liability for losses you suffer as a result of usbreaking this agreement including deliberate breaches is strictly limited tothe purchase price of the Product you purchased and any losses which are aforeseeable consequence of us breaking the agreement. Losses are foreseeablewhere they could be contemplated by you and us at the time your order isaccepted by us.
11.3
We are not responsible for indirect losses that result fromour failure to comply with these terms that fall into the following categories:
(a) loss of income or revenue
(b) loss of business
(c) loss of profits or contracts
(d) loss of anticipated savings
(e) loss of data
(f) waste of management or office time however arising andwhether caused by tort (including negligence), breach of contract or otherwise;provided that this clause 11.3 shall not prevent claims for loss of or damageto your tangible property that fall within the terms of clause 11.1 or clause11.2 or any other claims for direct financial loss that are not excluded by anycategories (a) to (f) inclusive of this clause.
11.4
We make every effort to ensure that this website is freefrom viruses or defects. However, we cannot guarantee that your use of thiswebsite won’t cause damage to your computer. It is your responsibility toensure that the right equipment is available to use the website and screen outanything that may damage it. We shall not be liable to any person for any lossor damage which may arise to computer equipment as a result of using thiswebsite.
11.5
Unless otherwise specified, the materials on this websiteare directed solely at those who access this website from the UK. We make norepresentation that any products referred to in the materials on this websiteare appropriate for use, or available, in other locations. Those who choose toaccess this site from other locations are responsible for compliance with locallaws if and to the extent local laws are applicable.
11.6
This clause 11 does not include or limit in any way ourliability:-
(a) For death or personal injury caused by our negligence;
(b) Under section 2(3) of the Consumer Protection Act 1987;
(c) For fraud or fraudulent misrepresentation; or
(d) For any deliberate breaches of these Terms by us thatwould entitle you to terminate the contract between us.
(e) For any matter for which it would be illegal for us toexclude, or attempt to exclude, our liability.
12. Other Legal Notices
There may be legal notices on other areas of this websitewhich relate to your use of this website, all of which, together with theseterms and conditions govern your use of this website.
13. Written Communications
Applicable laws require that some of the information orcommunications we send to you should be in writing. When using our site, youaccept that communication with us will be mainly electronic. We will contactyou by email or provide you with information by posting notices on our website.For contractual purposes, you agree to this electronic means of communicationand you acknowledge that all contracts, notices, information and othercommunications that we provide to you electronically comply with any legalrequirement that such communications be in writing. This condition does notaffect your statutory rights.
14. Notices
All notices given by you to us must be given to NetworkCable & Pipe Supports Limited T/A Aremco Barriers. We may give notice toyou at either the email or postal address you provide to us when placing anorder, or in any of the ways specified in clause 13 above .Notice will bedeemed received and properly served immediately when posted on our website, 24hours after an email is sent, or three days after the date of posting anyletter. In proving the service of any that such email was sent to the specifiedemail address of the addressee.
15. Transfer of Rights & Obligations
15.1
The contract between you and us is binding on you and us andon our respective successors and assigns.
15.2
You may not transfer, assign, charge or otherwise dispose ofa Contract, or any of your rights or obligations arising under it, without ourprior written consent.
15.3
We may transfer, assign, charge, sub-contract or otherwisedisposes of a Contract, or any of our rights or obligations arising under it,at any time during the term of the Contract.
16. Events Outside Our Control
16.1
We will not be liable or responsible for any failure toperform, or delay in performance of, any of our obligations under a Contractthat is cause by events outside our reasonable control (Force Majeure Event).
16.2
A Force Majeure Event includes any act, event,non-happening, omission or accident beyond our reasonable control and includesin particular (without limitation) the following:
(a) Strikes, lock-outs or other industrial action.
(b) Civil commotion, riot, invasion, terrorist attack orthreat of terrorist attack, war (whether declared or not) or threat forpreparation for war.
(c) Fire, explosion, storm, flood, earthquake, subsidence,epidemic or other natural disaster.
(d) Impossibility of the use of railways, shipping,aircraft, motor transport or other means of public or private transport.
(e) Impossibility of the use of public or privatetelecommunications networks.
(f) The acts, decrees, legislation, regulations orrestriction of any government.
16.3
Our performance under any Contract is deemed suspended forthe period that the Force Majeure Event continues, and we will have anextension of time for performance for the duration of that period. We will useour reasonable endeavours to bring the Force Majeure Event to a close or tofind a solution by which our obligations under the Contract may be performeddespite the Force Majeure Event.
17. Waiver
17.1
If we fail, at any time during the term of a Contract, toinsist upon strict performance of any of your obligations under the Contract orany of these terms and conditions, or if we fail to exercise any of the rightsor remedies to which we are entitled under the Contract, this shall notconstitute a waiver of such rights or remedies an shall not relieve you formcompliance with such obligations.
17.2
A waiver by us of any default shall not constitute a waiverof any subsequent default.
17.3
No waiver by us of any of these terms and conditions shallbe effective unless it is expressly stated to be a waiver and is communicatedto you in writing in according with clause 15 above.
18. Severability
If any of these terms and conditions or any provisions of aContract are determined by any competent authority to be invalid, unlawful orunenforceable to any extent, such term, condition or provision will to thatextent be severed from the remaining terms, conditions and provisions whichwill continue to be valid to the fullest extent permitted by law.
19. Entire Agreement
19.1
These terms and conditions and any document expresslyreferred to in them represent the entire agreement between us in relation tothe subject matter of any Contract and supersede any prior agreement,understanding or arrangement between us, whether oral or in writing.
19.2
We each acknowledge that, in entering into a Contract,neither of us has relied on any representation, undertaking or promise given bythe other or be implied from anything said or written in negotiations betweenus prior to such Contract expect as expressly stated in these terms andconditions.
19.3
Neither of us shall have the remedy in respect of any untruestatement made by the other, whether orally or in writing, prior to the date ofany Contract (unless such untrue statement was made fraudulently) and the otherparty’s only remedy shall be for breach of contract as provided in these termsand conditions.
19.4
Nothing in this clause limits or excludes liability orfraud.
20. Our Right to Vary These Terms & Conditions
20.1
We have the right to revise and amend these terms andconditions from time to time to reflect changes in market conditions affectingour business, changes in technology, changes in payment methods, changes inrelevant laws and regulatory requirements and changes in our system’scapabilities.
20.2
You will be subject to the policies and terms and conditionsin force at the time that you order products from us, unless any change tothose policies or these terms and conditions is required to be made by law orgovernmental authority (in which case it will apply to orders previously placedby you), or if we notify you of the change to those policies or these terms andconditions before we send you the invoice/email confirmation (in which case wehave the right to assume that you have accepted the change to the terms andconditions, unless you notify us to the contrary within seven working days ofreceipt by you of the Products).
21. Law & Jurisdiction
Contracts for the purchase of Products through our websiteand any dispute or claim arising out of or in connection with them or theirsubject matter or formation (including non-contractual disputes or claims) willbe governed by English law.
